Frequently Asked Questions
What do you need help with?
General Cap Care
Can wash my caps in the washing machine or dishwasher?
Can every stain be cleaned from my cap?
- 1Number of attempts made to treat the stain in the past (and whether the stain ‘sealed’).
- 2Temperature and potency of stain when caused.
- 3Amount of time the stain has been sitting.
How should I dry my cap after cleaning?
Using the Stain Remover kit
Can I use the stain remover without using the misting bottle?
The misting bottle helps stop tide/water marks from appearing when you spot clean. Water marks most commonly appear on light-coloured or white caps, so you don’t need to use the misting bottle when spot cleaning black caps.
What fabrics can I use the stain remover on?
This stain remover is safe to use on all non-water sensitive woven fabrics, even wool. Always test your cap for colour fastness in an inconspicuous area. Do not use on leather or suede.
Will it fade the colour of my cap?
The Captician stain remover is tough on stains but gentle on caps. Always test your cap for colour fastness in an hidden area before spot cleaning.
Will it work on a stain that is not water or oil-based?
No, it has been formulated to work only on water and oil-based stains. We plan to release more cleaning products with capability to remove tougher stains, including mustard stains. Got an idea? Suggestions for future products are always welcome. Drop me an email at abi@thecaptician.
Can the stain remover clean an entire cap, not just a stain?
This stain remover is designed for spot cleaning. Many users have found it very effective at cleaning cap brims. Still, it’s not a recommended solution for deep cleaning. We look forward to releasing a deep cleaning kit in the future.
How many stains can I clean with the kit?
The 125ml bottle of The Captician stain remover can clean at least ## caps. 1 clean is calculated at removing 2 small size stains and a whole sweatband.